At BitTicksInsurance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, mailing address)
• Insurance-related information (policy details, claims history, coverage preferences)
• Payment information (credit card details, billing address)
• Communications you send to us (emails, chat messages, phone calls)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our insurance services
• Process your insurance applications and claims
• Send you important updates about your policies and services
• Respond to your comments, questions, and customer service requests
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and regulatory requirements

Sharing Your Information

We may share your information only in the following circumstances:

• With insurance carriers and underwriters to process your insurance applications and policies
• With service providers who perform services on our behalf (payment processors, IT support, customer service)
• With law enforcement or regulatory agencies when required by law or to protect our rights
• In connection with a merger, acquisition, or sale of our business
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Object to certain processing activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, but disabling cookies may limit certain features of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (817) 678-4653
• Address: 454 Soledad St San Antonio TX 78203

Last Updated: December 11, 2025